Application
This unit of competency covers the skills and knowledge required to work with international textiles, clothing and footwear (TCF) supply chains.
The unit of competency applies to working with international suppliers and customers of goods and services, according to established contractual agreements. Work involves the application of initiative and judgement, and sensitivity to cultural or language differences.
This unit of competency is applicable to all sectors of the TCF industry.
Working with international suppliers and customers includes implementing import and export practices, building commercial relationships, and working effectively with local customs, communications and industry work practices.
Work may be conducted in small to large scale enterprises and may involve individual and team activities.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
1.2 | Comply with work health and safety (WHS) requirements at all times | ||
1.3 | Use appropriate personal protective equipment (PPE) in accordance with SOPs | ||
1.4 | Identify job requirements from specifications, drawings, job sheets or work instructions | ||
2 | Prepare to work with international supply chain | 2.1 | Identify members in the international supply chain for products or services within area of responsibility |
2.2 | Determine value added by each supplier | ||
2.3 | Identify supplier characteristics and practices, and any acute or chronic issues affecting suppliers | ||
2.4 | Identify import and export regulations and practices of relevant country | ||
2.5 | Research local customs and workplace practices and identify relevant factors affecting supply chain operations | ||
2.6 | Access and assess information on local industry markets and conditions and identify transportation and shipping practices | ||
3 | Confirm relationships with international suppliers or customers | 3.1 | Review past relations with suppliers or customers to identify relationship history |
3.2 | Confirm specifications for international contracts | ||
3.3 | Identify quality assurance processes and confirm communication channels | ||
3.4 | Establish and maintain ongoing communication to foster positive commercial relations | ||
3.5 | Identify and adhere to relevant Australian and international export and import regulations | ||
4 | Monitor international supply operations | 4.1 | Check compliance of international suppliers or customers with specified contractual requirements |
4.2 | Communicate and monitor required quality standards | ||
4.3 | Identify, report and record non-compliance and investigate to determine causes | ||
4.4 | Seek feedback from overseas contact | ||
5 | Contribute to implementing and recording improvements to global production operations | 5.1 | Review outcomes of monitoring and feedback |
5.2 | Identify opportunities for corrective or preventative action to improve commercial relationship with international suppliers or customers | ||
5.3 | Recommend and activate corrective or preventative action, where appropriate. | ||
5.4 | Communicate changes to relevant personnel in a logical and easily understood manner | ||
5.5 | Monitor changes to confirm production efficiency improves | ||
5.6 | Maintain international production and supply documentation, monitor records and prepare reports, where necessary | ||
Evidence of Performance
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices
applying relevant standards, and relevant Australian and international export and import regulations
detailing a range of members in the international supply chain able to provide the required products or services for at least three (3) products or a small range within area of responsibility
investigating, interpreting, recording and using data about international supply chain characteristics and operations, supplier characteristics and practices, import and export regulations, local customs and workplace practices of at least two (2) relevant countries
identifying any acute or chronic issues affecting suppliers
establishing and maintaining ongoing communication with international supply chains to foster positive commercial relations with international supply chains to establish specifications and monitor product quality
checking compliance against specified requirements, identifying whether production meets workplace standards and dealing with non-compliance according to specifications
identifying opportunities for corrective or preventative action to improve commercial relationship with international suppliers or customers
maintaining international production and supply documentation, monitoring records and preparing reports, where necessary.
Evidence of Knowledge
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
relevant Australian Standards
production control and efficiency processes
product and process specifications
practices and procedures for international supply arrangements
quality assurance processes
production processes
international regulations, pricing structures, import and export factors, production times, quality assurance factors, and production and marketing arrangements
communication and negotiation skills to deal with international and domestic supply arrangements
quality standards and practices
workplace procedures
recording and reporting practices.
Assessment Conditions
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in working with international textiles, clothing and footwear supply chains, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
The unit is applicable to all TCF sectors and assessment must ensure it is delivered to suit the industry it is being applied to.
Foundation Skills
This section describes those required skills (language, literacy and numeracy) that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. | |
Workplace procedures include one or more of the following: | requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices |
Australian Standards include: | the relevant industry or Australian Standards that are current at the time this unit is being undertaken |
Specifications include, but are not limited to, the following: | Contractual requirements in relation to: delivery dates costs and procedures for variations to costs amount and type of product to be delivered quality of product to be supplied transportation details regulations to be adhered to dispute mechanisms |
Value added includes, but is not limited to, one or more of the following: | contribution to the customer additional benefits and features compared with other suppliers technical benefits and features location benefits and features aesthetic benefits and features information benefits and features |
Issues affecting suppliers include, but are not limited to, one or more of the following: | labour force delivery and distribution resource availability expertise technology communication WHS quality documentation reliability environment trade agreements political situation or sensitivities |
Sectors
Not applicable
Competency Field
Generic